installing xp sp3

i'm trying to install windows xp service pack 3 because i need it for a new scanner i purchased

however when i run the install i get this message:

the core system file (kernel) used to start this computer is not a Microsoft windows file. the service pack will not be installed. for more information, see knowledge base article q327101 at http://support.microsoft.com.

what's up?

Have you got more than one OS on the PC?? Linux maybe?

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