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RX-101 - Serenity (suction050 2LP/CD/digital)

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  On 2/27/2020 at 6:08 PM, Suction Records said:

It has nothing to do with Suction. Many people who ordered from us directly received their CD on/near/before the release date. If there are delays in getting to shops, that is to do with distributors, when the shop placed their order, etc. Also please note that you did not order it over a month ago. You pre-ordered it. The release date was Feb 14 so it was never set to ship before then.

Well, yes of course I "pre"-ordered the cd. That's exactly my point. I expect a pre-order to be sent out on release date.

I pre-ordered two other RX-101 cd's at juno (UK) & they both missed their release date as well for several weeks & even months.

Out of frustration I ordered them in the US.

I received a mail today my cd got sent by BLEEP.

Anyway: tx for the great music.

  On 2/28/2020 at 12:06 PM, Klart said:

Well, yes of course I "pre"-ordered the cd. That's exactly my point. I expect a pre-order to be sent out on release date.

I pre-ordered two other RX-101 cd's at juno (UK) & they both missed their release date as well for several weeks & even months.

Out of frustration I ordered them in the US.

I received a mail today my cd got sent by BLEEP.

Anyway: tx for the great music.

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No problem... but just to be clear, you suggested that "Suction" has missed release dates before, and I just need to point out that the issues you're experiencing have nothing to do with Suction. We ship our releases out to distributors and from that point on, how and when it gets to shops etc is totally beyond our control. Sometimes our distributor doesn't actually place the order until days after, or even a week sometimes, after the release date, despite me following up and reminding. They are dealing with A LOT of new records coming out all the time, so it happens. Point is, this is all stuff that's out of our control. Please keep that in mind! If you want to avoid this in the future for Suction releases, buy directly from us instead!

Vinyl/CDs (priced in €/shipping from Europe):
https://suction-eu.shop
Vinyl/CDs (priced in USD/shipping via USPS):
https://suction.shop

Bandcamp (digital): http://suctionrecords.bandcamp.com

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